Portfolio Details
Project information
- Industry: Medical Billing and CRM
- Project Duration: 6 Months
- Team Size: 15
- Client Location: Delhi, India
Project Overview
A healthcare management system for patient records, appointment scheduling, billing, and telemedicine. It streamlines operations for clinics, hospitals, and independent practitioners while ensuring compliance with medical regulations.
Background and Strategic fit
- Background
- Strategic Fit
Healthcare providers often juggle various administrative tasks, from patient scheduling to billing, which can detract from patient care. There's a growing need for systems that simplify these processes while maintaining compliance with medical standards.
Developing a system that manages patient records, appointments, and billing enhances operational efficiency. This focus allows healthcare professionals to prioritize patient care, ensuring better health outcomes and patient satisfaction.
Services Offered
#1
Electronic Health Record (EHR) System
Development of secure EHR systems for patient data management.
#2
Telemedicine Platform
Creation of a platform to facilitate virtual consultations between patients and healthcare providers.
#3
Appointment Scheduling System
Implementation of an online scheduling tool to manage patient appointments.
#4
Billing and Invoicing Solutions
Development of systems to handle patient billing and insurance claims.
Client Goals
After a thorough understanding of the requirements, we decided to develop a sophisticated online customer portal that would:
- Develop a secure electronic health record (EHR) system for patient data management.
- Facilitate virtual consultations through a robust telemedicine platform.
- Implement an online scheduling tool to manage patient appointments efficiently.
- Streamline billing and insurance claims with an integrated invoicing system.
- Ensure compliance with healthcare regulations and data privacy standards.
Solution Provided
For efficient healthcare management, we developed an Electronic Health Records (EHR) system to digitize patient data, ensuring secure and easy access. A telemedicine platform was integrated to facilitate virtual consultations, enabling remote healthcare services. An online appointment scheduling system with automated reminders improved patient engagement. A dedicated patient portal allowed access to medical history, prescriptions, and test results. Billing and insurance management systems were implemented to streamline financial transactions, ensuring a seamless experience for both patients and healthcare providers.
Electronic Health Records (EHR) System
Provided patients access to medical history, prescriptions, and test results.
Telemedicine Platform
Enabled remote doctor-patient consultations.
Appointment Scheduling System
Allowed online bookings with automated reminders.
Patient Portal
Provided patients access to medical history, prescriptions, and test results.
Billing and Insurance Management
Integrated payment and claims processing for seamless transactions.
Automated Reminders
Sent alerts for appointments and medication schedules.
Digital Marketing Strategy
- Healthcare SEO : Focused on local keywords and medical content, increasing website traffic by 55%.
- Content Marketing : Published expert blogs and patient success stories, improving trust and engagement.
- Google Ads & Appointment Campaigns : Targeted local searches for specific treatments, resulting in a 40% increase in bookings.
- Results : Increased patient inquiries, better brand credibility, and more efficient appointment scheduling.
Technology Used
FrontEnd : React.js, HTML5, CSS3, Bootstrap
Backend : Node.js with Express.js for RESTful APIs, Python with Django for complex business logic
Database : MongoDB for flexible document-based storage, MySQL for relational data modeling
Telemedicine : WebRTC, Twilio API
Security : JWT, OAuth2.0
Others : AWS, Firebase, Docker
Results
- Reduced No-shows: The online appointment system with automated reminders led to a significant reduction in patient no-shows, improving appointment scheduling efficiency.
- Faster Consultations: The integration of telemedicine allowed for quicker consultations, reducing wait times and improving overall patient experience.
- Streamlined Billing and Payments: The digital billing system minimized errors and sped up payment processing, contributing to smoother financial operations.